FAQ

What's the difference?

  • A Mini giclee is a canvas reproduction of Lisa Palombo’s original art that is approved by and signed by the artist. Our reproductions are of the highest quality. They are printed and created with only archival materials. Varnished for protection, there is no need for glass. Display them framed on a wall, or with an easel on a tabletop or bookcase.
  • A Mixed Media Original giclee is a canvas reproduction that is then enhanced, painted by Lisa Palombo personally. A mixed media canvas is painted 90% of the surface to create texture and originality. Our reproductions are of the highest quality. They are printed and created with only archival materials. Each piece is then varnished before and after the enhancement. 
  • See Our Size Guide for further comparison.

Is everything on your shop your only inventory?

  • If an item says sold out or there is something you wish we had on our website, please email us so we can discuss further with you.

Do you do commissions?

  • Don’t see the right size or color? We are not offended. Ask us about commissioning an original that fits your space. We will guide you on creating your perfect piece.
  • Our list grows daily so make sure to give us your name to secure a spot! 

Can I stop by for a studio visit?

  • Lisa Palombo Studios is located in Caldwell, NJ and we are open from 9am – 2pm Monday – Friday. If you can’t make those times for a visit, please contact us at info@lisapalombo.com or 973.364.0280.
  • Follow us on social to keep up with our announcements about our open studio shows!

Shipping Policy

  • We will package and send out your items to you within 2-3 business days of receiving your order. Please understand we are a small business, so if you need your package expedited please contact us at info@lisapalombo.com.

What is your return Policy?

  • We love seeing our customers happy with their purchases, so you are able to return certain items up to 7 days after receiving your package. After the 7 days, all sales are final.
  • When returning an item, we ask that you package it securely. Once we receive the package, we will send you your full refund, if item is undamaged. You will be responsible to pay for shipping your returned item back to us.
  • If you have any questions or concerns about your order, please contact info@lisapalombo.com or call us at 973.364.0280. We will get back to you as soon as soon as possible.

Do you do refunds or exchanges?

  • You can only exchange items if they are defective or damaged.
    • Not eligible for exchanges: notecards, scarves, shower curtains, pillows.
  • If you have any questions or concerns about your order, please contact info@lisapalombo.com or call us at 973.364.0280. We will get back to you as soon as soon as possible.